Refund Policy

Welcome to Rise Up Basketball League! We are excited to have you as part of our recreational basketball community. Before proceeding with your registration, we kindly request that you review and acknowledge our refund policy, as outlined below.

By clicking the "I Agree" button during the registration process, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.

1. Registration Fee Refunds:

1.1. Full Refund: A full refund of the registration fee will be provided if a participant requests a refund within 7 days of completing the registration process.

1.2. Partial Refund: A partial refund, minus an administrative fee, will be provided for refund requests made within 14 days of completing the registration process. The administrative fee covers processing costs.

1.3. No Refund: No refund will be granted for refund requests made after 14 days of completing the registration process, except under exceptional circumstances such as medical emergencies or unexpected schedule conflicts. Such requests will be reviewed on a case-by-case basis.


2. Refund Request Procedure:

2.1. All refund requests must be made in writing and sent to our league's official email address at riseupbballleague@gmail.com. The subject line should read: "Refund Request - [Participant's Name]".

2.2. The refund request email must include the following information:

  • Participant's full name
  • Registered team name and division
  • Reason for the refund request
  • Proof of payment (e.g., transaction ID, receipt)

2.3. Refund requests will be processed within 14 days of receipt of the complete refund request email.


3. League Cancellation:

3.1. In the event that the Rise Up Basketball League is canceled before the start of the season for any reason, participants will be eligible for a full refund of their registration fee.

3.2. If the league is canceled after the start of the season due to unforeseen circumstances, a pro-rata refund may be issued based on the number of games remaining in the season.


4. Non-Refundable Items:

4.1. Certain league-related items, such as uniforms, merchandise, or event tickets, may not be eligible for a refund unless explicitly stated otherwise.


5. Contact Information:

For all refund-related inquiries or assistance, please contact our league's customer service at riseupbballleague@gmail.com

Please note that this refund policy is subject to change at the discretion of Rise Up Basketball League. Participants are encouraged to review the policy on our official website before completing their registration. Refund decisions will be made in accordance with this policy and our commitment to fairness and transparency.

Last Updated: August 8, 2023

By clicking the "I Agree" button during registration, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.