Refund Policy

Welcome to Rise Up Basketball League! We are excited to have you as part of our recreational basketball community. Before proceeding with your registration, we kindly request that you review and acknowledge our refund policy, as outlined below.

By clicking the "I Agree" button during the registration process, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.

Registration Fee Allocation:

1. Funds Allocation: Upon immediate payment, $50 will be allocated towards the jersey order, and another $50 will be designated for gym fees. Please note that there will be no refunds for this transaction.

Registration Fee Refunds:

1. Full Refund: A full refund of the registration fee will be granted if a player withdraws at least 30 days before the start of the season. To request a full refund, please contact us at riseupbballleague@gmailcom with your registration details.

2. Partial Refund: A 50% refund of the registration fee will be provided if a player withdraws between 15 and 29 days before the season starts.

3. No Refund:

RiseUp League does not issue refunds in the following situations:

  • The season has already started at the time the refund request is made.
  • Player injuries, changes in physical condition, or other personal circumstances.
  • Teams or individuals are suspended or ejected from the league for violating the Player Code of Conduct (e.g., fighting, threats, disruptive behavior, etc.).
  • Cancellations due to inclement weather, forfeited games, or rescheduled games.
  • Events beyond our control, including COVID-19 or other disasters.

Refund Process:

1. All refund requests must be made in writing and sent to our league's official email address at riseupbballleague@gmail.com. The subject line should read: "Refund Request - [Participant's Name]".

2. The refund request email must include the following information:

  • Participant's full name
  • Registered team name and division
  • Reason for the refund request
  • Proof of payment (e.g., transaction ID, receipt)

3. Refund requests will be processed within 14 days of receipt of the complete refund request email.

4. Refunds will be issued via the original method of payment used during registration.

Special Considerations:

Refunds will not be provided for missed games due to personal reasons, including vacations or conflicts with other activities.

No refunds will be issued for merchandise or uniforms once they have been ordered or distributed.

5. Contact Information:

For all refund-related inquiries or assistance, please contact our league's customer service at riseupbballleague@gmail.com

Last Updated: June 17, 2024

By clicking the "I Agree" button during registration, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.